Burundi – Microlot

At Impact Coffee, we strive to provide our customers with the best products and service possible. This shipping policy outlines the terms and conditions regarding the shipment of our coffee and related products. **Shipping Locations:** We currently only ship within the United States. **Processing Time:** Orders are processed within 1-3 business days after receipt of payment. We roast on Tuesday & Thursday each week. Orders will be shipped on those days. Delivery times are estimates and may vary depending on your location and unforeseen delays by the carrier. **Shipping Rates:** Shipping rates are calculated at checkout based on the weight of your order and the shipping method selected. Free standard shipping is available on orders over $50. **Order Tracking:** Once your order has been shipped, you will receive a tracking number via email or text message. You can use this number to track your order on the carrier's website. **Lost or Damaged Packages:** If your order is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund. **Returns and Exchanges:** Please refer to our Return Policy for information on returns and exchanges. **Customer Service:** If you have any questions or concerns about your order, please contact our customer service team at info@impactcoffee.com. We are available Monday through Friday, 9 AM to 5 PM (CST). Thank you for choosing Impact Coffee! We appreciate your business and look forward to serving you again soon.