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“Hugo” The Highland Cow

“Hugo” The Highland Cow

$25.00

Introducing our Lavender Snuggle Buddy, a comforting companion for both you and your little ones.

Crafted with love, this Snuggle Buddy has an insert with a Southeast Iowa Lavender Farm Lavender and Michigan Cherry Stones, offering a soothing experience like no other.

Perfect for soothing fussy babies, but remember to always check the temperature before using it for babies and children.

Not only does it provide warmth, but the weight and calming scent of lavender have been proven to help individuals with Autism and Sensory disorders.

6 in stock

Sold By: Southeast Iowa Lavender Farm

Mediapolis, Iowa

SKU: H897888 Categories: , ,

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Description

Embrace the therapeutic benefits of our Lavender Snuggle and bring comfort to your loved ones.

Use and Care:
• Simply heat the snuggle buddy in your microwave for up to 30 sec. Ensure that you microwave is clean and your turntable can rotate freely. Enjoy the soothing warmth up to 2 hours, reheat when the stuffed animal is at room temperature.
• To use as an ice-pack, place your snuggle buddy in a freezer bag and place in the freezer for 2-3 hour. This will help ease bruises and sprains and also reduce temperature.
• Contains Michigan cherry stones, lavender and filling. Surface wash only with a lightly damp cloth. DO NOT immerse in water, or wash in a washing machine, as this will harm the filling material.

Precautions:
• Only heat in microwave
• DO NOT heat in Conventional or Toaster Oven
• DO NOT overheat
• Use only with Adult Supervision
• American Academy of Pediatrics recommend stuffed toys should not be placed in baby’s sleeping area because these items pose a risk of suffocation or strangulation.

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Shipping Policy

Shipping Policy Thank you for shopping with Southeast Iowa Lavender Farm. We aim to ensure that your order reaches you as quickly and safely as possible. Please read our shipping policy carefully to understand the shipping process.

Processing Time

  • Orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

We offer standard shipping unless a special request is received:
  • Standard Shipping: 5-7 business days
Shipping times may vary depending on your location and the carrier.

Shipping Rates

Our flat shipping rate is $8 for U.S. States.

International Shipping

  • We do not offer international shipping at this time.

Address Accuracy

Please ensure that your shipping address is correct before placing your order. We are not responsible for any delays or issues that arise due to incorrect address information.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment.

Shipping Delays

While we strive to ensure timely delivery, please note that shipping carriers may experience delays due to high demand, weather conditions, or other unforeseen circumstances. We are not responsible for delays caused by the carrier.

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us within 7 days of receiving your tracking information.
  • We will work with the carrier to resolve the issue or send a replacement, as appropriate.

Returns & Exchanges

If you have any questions or concerns regarding our shipping policy, please contact us at llh.hubbard@gmail.com or call 319-209-0490. Thank you for shopping with Southeast Iowa Lavender Farm!

Refund Policy

Thank you for shopping with Southeast Iowa Lavender Farm. We want you to be completely satisfied with your purchase. If you are not satisfied, we are happy to offer returns according to the following policy.

Return Eligibility

To be eligible for a return or exchange:
  • Items must be in their original, unused condition.
  • Items must be returned within 7 days of the delivery date.
  • All original packaging, including tags, must be intact.
  • Certain items, such as "personalized products," "clearance items," or "gift cards", are non-returnable.

How to Initiate a Return or Exchange

  1. Contact our Customer Service team at llh.hubbard@gmail.com or call 319-209-0490 to initiate the return or exchange process.
  2. Provide your order number, the item(s) you wish to return, and the reason for the return or exchange.
  3. Once approved, you will receive a Return Authorization (RA) number and instructions on how to return the item(s).
  4. Please ensure that the item is securely packaged to avoid damage during return shipping.

Return Shipping Costs

  • Free Returns: We offer free returns for items that are defective or if we made a mistake with your order.
  • Customer-Paid Returns: In the case of a return for any other reason (e.g., change of mind, sizing issue), customers are responsible for the return shipping costs.

Refunds

  • Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.
  • If your return is approved, a refund will be issued to your original payment method. Please allow 7 business days for the refund to appear in your account.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

If you wish to exchange an item for a different size, color, or product:
  • Please follow the same steps as for a return to initiate an exchange.
  • If the item you wish to exchange is out of stock or unavailable, we will offer a refund or store credit instead.

Defective or Damaged Items

  • If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will provide a prepaid return label for you to send the item back and either issue a refund or send a replacement, depending on your preference.
  • If the item is no longer in stock, you will be offered a full refund.

Non-Returnable Items

The following items are non-returnable:
  • Custom or personalized items
  • Gift cards
  • Opened hygiene items (e.g., personal care products, food products)
  • Items on final sale or clearance

Exchange Limitations

Exchanges are subject to availability. If we are unable to exchange the item for your preferred option, we will process a refund or store credit for the value of the returned item.

Customer Support

If you have any questions or concerns regarding your return or exchange, please contact us at llh.hubbard@gmail.com or call 319-209-0490.

Cancellation / Return / Exchange Policy

Thank you for shopping with Southeast Iowa Lavender Farm. We want you to be completely satisfied with your purchase. If you are not satisfied, we are happy to offer returns according to the following policy.

Return Eligibility

To be eligible for a return or exchange:
  • Items must be in their original, unused condition.
  • Items must be returned within 7 days of the delivery date.
  • All original packaging, including tags, must be intact.
  • Certain items, such as "personalized products," "clearance items," or "gift cards", are non-returnable.

How to Initiate a Return or Exchange

  1. Contact our Customer Service team at llh.hubbard@gmail.com or call 319-209-0490 to initiate the return or exchange process.
  2. Provide your order number, the item(s) you wish to return, and the reason for the return or exchange.
  3. Once approved, you will receive a Return Authorization (RA) number and instructions on how to return the item(s).
  4. Please ensure that the item is securely packaged to avoid damage during return shipping.

Return Shipping Costs

  • Free Returns: We offer free returns for items that are defective or if we made a mistake with your order.
  • Customer-Paid Returns: In the case of a return for any other reason (e.g., change of mind, sizing issue), customers are responsible for the return shipping costs.

Refunds

  • Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.
  • If your return is approved, a refund will be issued to your original payment method. Please allow 7 business days for the refund to appear in your account.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

If you wish to exchange an item for a different size, color, or product:
  • Please follow the same steps as for a return to initiate an exchange.
  • If the item you wish to exchange is out of stock or unavailable, we will offer a refund or store credit instead.

Defective or Damaged Items

  • If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will provide a prepaid return label for you to send the item back and either issue a refund or send a replacement, depending on your preference.
  • If the item is no longer in stock, you will be offered a full refund.

Non-Returnable Items

The following items are non-returnable:
  • Custom or personalized items
  • Gift cards
  • Opened hygiene items (e.g., personal care products, food products)
  • Items on final sale or clearance

Exchange Limitations

Exchanges are subject to availability. If we are unable to exchange the item for your preferred option, we will process a refund or store credit for the value of the returned item.

Customer Support

If you have any questions or concerns regarding your return or exchange, please contact us at llh.hubbard@gmail.com or call 319-209-0490.

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