Please Be Kind Hoodie

Returns: Please note the following exceptions to our return and refund policy: -We offer returns within 30 days of the purchase date. -We do not offer returns for any merchandise purchased at a vendor show. -Sale items and 'defect' items are final and cannot be returned or exchanged.  Any accessories such as bracelets, keychains, stickers, etc. are final sale and cannot be returned, but please contact us if you have any problems with your order. Gift cards are also final sales. -Returned items must still have the original tags on and must be returned in original product packaging. Returned items must have no visible signs of wear or use. You will be contacted once we receive your return. We will let you know if we approve the return or not. -All approved returns will be refunded to the original payment method. If your returned item is not approved you will be contacted and you will NOT be refunded. -Buyer is responsible for all shipping costs.   How to Return Item(s): -Contact us at simplywildclothingco@gmail.com to start the return process. -We will need proof of purchase such as receipt, invoice to approve any return. -Once you have emailed us with this information and your return has been approved you will receive a shipping label via email. Please note that this does not mean once we receive your item you will be approved for a refund. We will need to inspect the item first before a refund is given. -Please keep in mind that all banks and credit card companies take different times  to process refunds and show your refund on your account.   Exchanges: We do not allow exchanges of items. The best way to do this is to return your item and buy the new item of your choice. If you have any problems at all with your order please contact us at simplywildclothingco@gmail.com   Cancellation: We do not allow cancellations of orders for any reason. If you would like to return an order once received you can start a return request by emailing simplywildclothingco@gmail.com.