The Ember Jumper

At Trendy Pineapple Boutique, we aim to ensure our customers are fully satisfied with their purchases. If you are not completely happy with your item(s), we offer a refund policy to make your shopping experience stress-free. Please review the details below: 1. Refund Eligibility - Refunds are available for items returned within 14 days of the purchase date. - Items must be returned in their original condition, unused, with all tags attached, and in the original packaging. - A receipt or proof of purchase is required to process a refund. 2. Non-Refundable Items - The following items are non-refundable:   - Sale or clearance items   - Gift cards   - Earrings and other intimate apparel (due to hygiene reasons)   - Custom or personalized items 3. Refund Method - Approved refunds will be issued using the original payment method. - In cases where the original payment method cannot be refunded (e.g., expired credit card), store credit will be offered as an alternative. 4. Refund Processing Time - Once your return is received and inspected, we will notify you of the approval or rejection of your refund. - Approved refunds will be processed within 5 business days. - Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account. 5. Shipping Costs - Return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was shipped. - Original shipping costs are non-refundable. 6. Damaged or Defective Items - If you receive an item that is damaged or defective, please contact us immediately at trendypineappleboutique@gmail.com. We will arrange for a replacement or refund at no additional cost to you. 7. Final Sale Items - Items marked as "final sale" cannot be returned or refunded. 8. How to Request a Refund - To request a refund, please contact us at trendypineappleboutique@gmail.com with your order details. - After approval, send your item(s) to 435 State Street Garner, Iowa. - Include the original receipt or proof of purchase in the return package. Contact Us - For any questions or concerns about your refund, feel free to reach out to us at trendypineappleboutique@gmail.com. We are here to assist you! Thank you for shopping with Trendy Pineapple Boutique. We value your business and strive to provide the best shopping experience possible.